Payment Policy
Last Modified: December 23, 2024
Introduction
At Dolly Glow, we strive to make your shopping experience seamless and secure. This Payment Policy explains the methods of payment we accept, the processing of payments, and what to do in the event of payment issues. By making a purchase on our website (https://dollyglow.site/), you agree to the terms outlined below.
Payment Methods
We accept the following payment methods:
Credit and Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover. Payments are processed securely using SSL encryption, ensuring that your payment information is kept confidential.
PayPal: For added convenience, we also accept PayPal payments. If you prefer to use PayPal, simply choose this option during the checkout process. You will be redirected to the PayPal website to complete your purchase.
Apple Pay and Google Pay: We also accept Apple Pay and Google Pay for customers who prefer to use mobile wallets. This option allows for fast, secure, and convenient payments.
Payment Processing
Once you have completed your purchase, we will process your payment. All payments are verified through our payment gateways before your order is confirmed. Please ensure that the billing address you provide matches the address associated with your payment method to avoid delays.
After payment is authorized, you will receive an order confirmation email containing your purchase details and an estimated delivery date.
Billing Address
It is important to ensure that your billing address matches the address associated with your credit card or PayPal account. If the billing address provided does not match, your payment may be declined, and your order may be delayed. We recommend double-checking the accuracy of your billing information before completing your purchase.
Security of Your Payment Information
Dolly Glow takes the security of your payment information seriously. All transactions are encrypted using Secure Socket Layer (SSL) technology to protect your data from unauthorized access. We use third-party payment processors who comply with PCI DSS (Payment Card Industry Data Security Standard) to ensure that your payment details are handled securely.
Failed Payments
If your payment fails, please verify that your payment details are entered correctly and that your card has sufficient funds or available credit. If the issue persists, contact your bank or credit card issuer for assistance. If you still experience issues, please contact us at info@dollyglow.site, and we will assist you in resolving the issue.
Payment Confirmation
Once your payment is successfully processed, you will receive an email confirming your order and the payment. This email will contain all relevant details such as the order number, items purchased, and estimated delivery date. If you do not receive a confirmation email, please check your spam folder or contact our customer service team for assistance.
Taxes and Fees
The total cost of your order includes the price of the items plus any applicable taxes and shipping fees. Sales tax is calculated based on the destination of your order and will be included at checkout. International orders may also be subject to customs duties or taxes, which are the responsibility of the customer.
Refunds
In the event that a refund is necessary, the amount will be credited to the original payment method used at checkout. Please refer to our Refund and Returns Policy for further details on how refunds are processed.
Changes to This Payment Policy
We reserve the right to update or modify this Payment Policy at any time. Any changes will be posted on this page, and the “Last Modified” date will be updated accordingly. It is your responsibility to review this policy periodically to stay informed about any changes.
Contact Us
If you have any questions about our Payment Policy or need assistance with your payment, please contact us:
Dolly Glow
33 Lakeview Dr Gardner, Massachusetts 01440
Phone: (978) 632-6418
Email: info@dollyglow.site